All devices are susceptible to breakage, especially those designed to be carried around on a regular basis. However, one would hope that a $3,500 wearable would be sturdier than most. Think again, because some Apple Vision Pro users have reported unsightly cracks in the center of the outer screen appearing after light use, and while some had their headsets replaced for free, one user reported being prompted to Pay a significant AppleCare+ deductible Get it fixed.
While one might assume that the headsets in question were subject to severe abuse, most affected users report that the device was handled with care (via Gizmodo). Some users have reported that cracks appeared while the device was in the travel bag while charging, fueling speculation about it r/VisionPro Subreddit that the headset The device may not enter sleep mode properly while charging the batteryThis causes the device to heat up, expand and the screen shatters at the weakest point of the glass.
Other theories include a “Deflection” of the aluminum frame This could be caused by tightening of the straps or by glass that has been exposed to extreme temperature changes.
Redditor TTAPeopleMover even put one together humorous list of practical tips To keep your device in top condition, charge the battery while it's suspended in the air and wear a neck-mounted fan to keep it cool while in use.
While some apparently had their damaged devices replaced for free, one user has reported is told by Apple Store employees to pay the AppleCare+ deductible. For reference, that's $299 for “accidental” damage to the Apple Vision Pro. Ouch.
However, if you need to replace a cracked glass cover without the $499 Applecare+ “protection,” you'll have to pay $799 for the privilege.
Crackgate is real out of r/VisionPro
Well, far be it from me to suggest that for the same money you could have bought several of our favorite VR headsets instead of buying a head-mounted fishbowl that makes you look pretty silly and perhaps has a tendency to crack. Wait, I just did it. Doesn't matter.
Seriously, while it's to be expected that the first examples of any new device coming to market will have some teething problems, given the Apple Vision Pro's absolutely gargantuan price, it's no surprise that these cracked screens are causing a stir worry , with some already resorting to the inevitable “crack-gate” nomenclature.
It seems that money can't always buy incredible build quality in new tech products, as some early Tesla Cybertruck owners recently discovered. It turns out they may be susceptible to a some dreaded rust.
Remember, folks: If it's new and shiny and full of hype, there's a real possibility that you'll inadvertently become a beta tester for a product that may not have all the kinks fixed yet. Early adopters may get early access to the latest technology, but sometimes there's a price to pay for staying ahead of the curve.
Those are the breaks, I'm afraid. Or in this case, the fairly large cracks.