You may have noticed that RuneScape was briefly suspended from Twitter yesterday – although the old school RuneScape and Jagex accounts remain active. Not a peep, not a whisper about how and why, simply ripped out of the world by Mr. Musk.
It looks like Twitter/X has been removed from RuneScape out of r/2007scape
Given the recent controversies surrounding the topic of bot bans – and some alleged difficulties in negotiating with the company's customer support – there were some jibes in the comments of this particular thread.
“They shouldn’t have used bots on Twitter,” one said commentator wrote. Another Remarks: “I guess OSRS itself is one of the 38,” pointing to a recent statement that only 38 out of tens of thousands of bans in 2024 were misapplied. It turns out that Twitter believed that RuneScape – yes, the official RuneScape account with over 300,000 followers – was run by an eight-year-old child 15 years ago. No, I'm not kidding.
Twitter has one Minimum age of 13 years And even if you're older, if you weren't of legal age to tweet at the time you signed up, your account will be suspended. According to the help center, if you agree to delete content before 13 years, you can get your account back. A sensible policy that was simply misapplied in this case.
I reached out to Danni Amos, Jagex's senior communications manager, who confirmed that, yes, RuneScape was involved in this policy. “X/Twitter reported that the account was created by someone under the age of 13,” she writes, adding that RuneScape's 2001 release date was used as the account's birthdate – a funny joke, the 15th It would take years to bite Jagex in the ass.
The account was registered on Twitter in 2009, which, as Amos points out, would have made it eight years old. That would now make it 21 years old – but as already mentioned, the age requirement applies retroactively. “This was not the case and after X provided some evidence this morning the account has since been reinstated.”
So there you have it. Some poor souls at Jagex had to spend much of their working day trying to convince Twitter that their social media account was not, in fact, created by an 8-year-old child. Oh, to be a fly that was CC'd this Emails.
